60-Days Money Back Guarantee.

Mostly it takes 4-8 weeks to see results and products can be returned for refund or replacement within 60 days of receipt of shipment.


NORLANYA covers 1-Year Warranty for products.

If device isn't working properly, we'll repair it, or replace it with a new one. Customers are only responsible for shipping products back to us, and then wait for its return.


Notice:

* Power adapter, usb cord, controller or other accessories are not covered under the terms of the Warranty, but we cover 3-6 months warranty for them. Details please check "Warranty".

* Be sure to wrap and pack it properly so that no damage due to shipping. Any damages caused by shipping are not covered under the terms of the Warranty.

* Return due to non-quality problem, be sure items are returned in GOOD and NEW condition, as we are only able to provide refunds for unopened, unused products in new condition.

* If you would like to return, replace or repair your products, please contact us at support@norlanya.com, enclosing with your Name, Order ID number (or receipt/invoice of your purchase), Date of Purchase, Phone Number, Description of issue or Video, so that we can help you resolving problem promptly.

* Please make sure to provide us with a tracking number so that we can track its journey back to us.


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